Free, tracked US shipping
Help with orders and gifts
Contact Cherished Moments Co. about an order, shipping, or which gift is right, and a real person replies fast.
- Replies within 1 business day
- Free, tracked US shipping
- Made & shipped in the USA
- Serving United States
Send us a note.
Tell us if it's about an order, a return, a product or something else. Add your order number if you have one. You can also write straight to Contact@cherishedmomentscompany.com.
Quick answers on orders and shipping.
How soon will I hear back?
We reply within 1 business day.
Where is my order?
Every order ships tracked. Choose "Where is my order?" in the form and add your order number so we can check it for you.
Do you charge for shipping?
No. Shipping is free and tracked anywhere in the US.
How do I ask about a return or refund?
Choose "Returns & refunds" in the form and include your order number. Our Refund Policy has the full details.
Can you help me pick a gift?
Yes. Choose "Product question" and tell us who it's for: daughter, mom, dad, sister, wife or soulmate.
We'll help you find the words.
Tell us who the gift is for and we'll point you to the right card.
Email us